Contact Bitkingz Casino

If you need help with Bitkingz Casino, contact our support team at support@bitkingzcasino.best. We can assist with general account questions, verification, payments, technical issues, bonus information and responsible gambling requests. Please provide enough information for the team to understand your question and direct it to the right area.

Bitkingz Casino operates under licences issued by the Tobique Gaming Commission in New Brunswick (E-gaming license No. 0000002) and by Comoros AOFA (license ALSI-202508056-FI2).

How to get in touch

For assistance by email, write to support@bitkingzcasino.best. When contacting support, use the email address linked to your account where possible. Include your account email or username, a short description of the issue and any relevant screenshots. Do not include your password or other unnecessary security information.

Providing clear details can help support review your request faster. If your question relates to a transaction, include the relevant date, amount and transaction reference where available. For technical problems, explain what happened, what device or browser you were using and any message shown on screen.

Account access, profile or verification questions
Deposit and withdrawal queries
Questions about bonus terms or promotion information
Website, game or other technical problems
Responsible gambling requests, including help with account controls or taking a break

Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of the request. Please avoid sending multiple messages about the same issue, as this may make it harder to track and respond to your enquiry.